Simplified: Our warranty is simple – if they get past our work within the stated period of time we will trap again & fix it for FREE.ย Keep in mind, if it is an area that we did not sealed… it is not covered.ย We can only warranty our work.
Our FREE 5-Year Warranty
Guarantee of Exclusion Services
Southern Wildlife Management, LLC (โSWMโ) guarantees all exclusion services performed by our team with a FREE 5-Year Warranty. This warranty applies exclusively to the specific locations where exclusion work was performed by SWM and is non-transferable.
Scope of Warranty
SWM does not guarantee that wildlife will never attempt to enter your property but does guarantee that access will not be gained through the areas we have excluded. If an animal gains entry through an area where SWM performed exclusion work, we will:
โข Trap the animal (if necessary) for up to one week at no charge.
โข Repair the breach in our exclusion work at no additional cost.
If SWM is called for a suspected breach and it is determined that no failure in our exclusion work has occurred, a trip/inspection fee will be charged, ranging from $125 โ $175, depending on travel time and time involved in the inspection.
Exclusions & Limitations
This warranty only applies to exclusion work performed by SWM and does not cover:
โขAny new or unsealed entry points not previously addressed by SWM.
โข Damage caused by third-party contractors, remodeling, painting, roofing, storm damage, or natural disasters. Any such modifications will void this warranty.
โขAny work performed by another company before or after SWMโs services.
โขAreas where SWM did not recommend or perform exclusion services.
Under no circumstances does SWM warrant or guarantee work performed by other companies or third parties. If SWM is hired to correct another companyโs work, our warranty only covers the specific areas we repaired.
Limitation of Liability
SWM makes every effort to complete exclusion services with minimal impact to your property; however, standard wildlife exclusion practices may require roofing, soffit, or siding modifications, which may result in minor cosmetic or structural impacts. Additionally, equipment such as ladders, tools, and materials may result in incidental damage to grass, landscaping, or roof shingles.
By agreeing to services, the customer acknowledges that minor, incidental damage caused as a direct result of standard exclusion work is not covered under this warranty, nor will SWM be held liable. This includes, but is not limited to:
โข Roofing shingles that may become dislodged or damaged during ladder placement or necessary exclusion work.
โข Siding, gutters, or soffits that may require modification to complete the exclusion process.
โข Landscaping, grass, shrubbery, or other exterior property features affected by ladder placement or technician movement.
This limitation does not apply in cases of gross negligence by SWM. If a client believes damage beyond the normal scope of exclusion work has occurred, an inspection will be conducted. However, SWM is not responsible for pre-existing structural issues or wear and tear unrelated to our services.
Dead Animal Clause
SWM takes every precaution to prevent wildlife from being inadvertently sealed inside a structure during exclusion work. However, it is an inherent risk in all exclusion projects that an undetected animal may be trapped inside. If an animal is suspected to have died after the property has been sealed, SWM is not responsible for removal or associated damages.
For a reduced fee, SWM may attempt to locate and remove the deceased animal upon request. However, SWM makes no guarantee that the source of the odor will be found or that complete removal will be possible.
Governing Law
This warranty and all services provided by SWM shall be governed by and construed in accordance with the laws of Dawson County, Georgia. Any disputes arising under this agreement shall be resolved in the appropriate courts of Dawson County, Georgia.
Acknowledgment & Agreement
By hiring SWM for exclusion services, the customer acknowledges and agrees to the terms outlined above. No verbal agreements, modifications, or representations shall alter the terms of this warranty unless made in writing and signed by an authorized representative of SWM.